Inspections, examinations, and assessments can be scary. Yet, it is essential to go through them. It is incredibly helpful to understand where your strengths and weaknesses lie. NDIS audits are no different.
Fronto Advisory is here to help you prepare for your audit. They provide NDIS consultant services and make sure your business is operating in accordance with the NDIS Practice Standards.
What Is An NDIS Audit?
An audit is where an authorised organisation comes over to your company and makes a careful, thorough investigation of your services and products. For some, facing an audit can be very daunting, even when you have done nothing wrong. You may feel forced to take desperate measures to fix something that is not even broken. However, this procedure does not have to be complicated.
The National Disability Insurance Agency (NDIA) is an Australian organisation that provides support services for disabled people. They offer increased support and fair services to improve their way of living. With this, they have implemented the National Disability Insurance Scheme (NDIS) to make specialised plans for those who need extra assistance regarding their health.
The NDIS is a plan that must be implemented correctly to see results. They take great care and responsibility to oversee operations in every NDIS provider’s organisation. It is imperative that they make a proper inspection to see whether the rules and regulations are being followed. The NDIS may closely monitor your company to see how well the participants are being handled.
An NDIS audit is mandatory and non-negotiable for all providers. The process may be strict, but there is nothing to worry about.
How To Prepare For It?
Here are some tips on how you can prepare for your NDIS audit:
Start preparing early:
NDIS audits can be exhausting and stressful. Keeping yourself prepared brings you a boost of confidence and control over the situation. To do so, make sure that you are aware of the NDIS requirements. Make sure to use that information to your advantage. Some of the requirements include:
- Relevant experience and qualifications
- Incident management processes
- Complaint management processes and policies
- Risk management policies
Keep the records close to you for evidence, and send in all the needed documents when asked.
Be aware of the NDIS Practice Standards:
The NDIS Practice Standards are a significant benchmark used to test the provider’s skill and implementation of the program. In the procedure, NDIS auditors will comply with the standards and see whether you abide by their expectations. It consists of a clear demonstration of safe support to participants and a caring environment where people can grow and manage their conditions.
It involves a core module that monitors the basic guidelines for an NDIS provider. Some aspects include:
- Rights and responsibilities
- Governance and operational management
- Provision of supports
- Support provision environment
Keep up to date on your risk assessments:
Risk assessments are critical, yet they are the ones that are usually neglected during this procedure. NDIS providers do not take note of how to proceed with a risk assessment by themselves and often leave it out of the conversation. However, NDIS audits quickly note whether their providers have done their proper research. According to the NDIS practice standards, NDIS providers must assess risks as part of their core module category.
Risk assessments include inspection in:
- NDIS participants, employees, and community
- Risk of injury and neglect
- Information security
- Risks from provided support. This can mean internal and external factors too.
How Fronto Advisory Can Help You
Fronto Advisory is fully capable of helping you pass your NDIS audit with no complications. Their consultancy has proved to be helpful to many NDIS providers across Australia. They are backed by 25 years of experience in NDIS consultant services.
Fronto Advisory connects you with an NDIS Approved Quality Auditor who will walk you through each and every clause of the NDIS audit requirements, whether you are a new provider or an established provider seeking re-registration.
Call them today or fill out a form and receive a call back.